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I can`t find any Cisco doc that specifically states that the Active Recording is supported on the CIPC.įrom: Buchanan, James 17 October 2012 05:26 PMĭo you see CUCM trying to invoke the BIB on CIPC? It should support it for both 711 and 729. No firewalls ,when I run Wireshark on the pc that the CIPC is installed I don`t see the duplicated RTP stream ,I only see the initial RTP stream ,so it seems that it might have something to do with the built-in bridge feature on the CIPC. I have tried v7 and v8 same for both ,also using G711u ,confirmed from phoneįrom: Buchanan, James 17 October 2012 05:23 PM
To: Buchanan, James RE: Active Recording on CIPC Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.Īny firewalls in the mix, local to the PC or network?įrom: Rynard Coetzee Wednesday, Octo5:27 PM If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. I have built-in bridge enabled and did check that active recording is supported on CIPC. Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk. Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.